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Privacy Policy

This policy explains how Cruz Center handles information from website visitors, project inquiries, AI chat messages, calls, and text messages.

Last updated: July 26, 2026

Information We Collect

Cruz Center may collect information you choose to provide, including:

  • Name, email address, phone number, subject, and message details.
  • Project details related to websites, AI services, automation, or support.
  • SMS opt-in choice and opt-in timestamp when you choose to receive text messages.
  • AI chat messages and preferences used to generate replies or improve the site experience.
  • Basic website and cookie data, such as pages visited, device information, and saved privacy choices.

How We Use Information

Cruz Center uses collected information to:

  • Respond to inquiries and provide requested services.
  • Follow up about websites, AI services, automation, quotes, scheduling, and project updates.
  • Send calls or text messages only when you provide a phone number and opt in.
  • Operate, protect, and improve the website, contact forms, and AI chat experience.
  • Maintain business records and comply with legal or carrier requirements.

SMS Privacy

Cruz Center does not sell personal information. Cruz Center does not share mobile opt-in information or SMS consent with third parties or affiliates for marketing or promotional purposes. Service providers may process information only as needed to deliver requested services, such as website hosting, email delivery, analytics, customer communication, or messaging delivery.

Text Message Choices

If you opt in to text messages, message and data rates may apply and message frequency varies. Reply STOP to opt out. Reply HELP for help. You can also email joe@cruzcenter.com. Consent to receive calls or text messages is not a condition of purchase.

Cookies and AI Chat

The site may use essential cookies to remember privacy choices and optional settings for analytics or AI chat preferences. AI chat messages may be processed to generate replies and route inquiries. You can manage cookie settings through the privacy widget on the home page and through your browser settings.

Retention and Security

Cruz Center keeps information for as long as needed to respond to inquiries, provide services, maintain records, resolve issues, and meet legal or carrier requirements. Reasonable safeguards are used to protect information, but no website or electronic communication method can be guaranteed to be completely secure.

Your Choices

You may request an update or deletion of your information by emailing joe@cruzcenter.com. You may opt out of text messages at any time by replying STOP.